Sometimes you have a great idea and the clouds part, the sun shines, and everything works exactly how you envisioned. But then there are other times when things don’t quite go according to plan. Like last week, when we decided to do a flash sale on our notepads. This is one of our favorite sales—y’all love a notepad deal! We try and do it several times a year so that you can stock up.
Unfortunately, we had a few technical difficulties. Our website was having issues, and we know that’s so frustrating—especially when you are trying to snag a deal! We really appreciate everyone who reached out to let us know that things weren’t working and gave us a chance to make it right. One of our core values here at Whitney English is offering top-tier customer service. Your feedback is a key part of that—when we know the issues you are experiencing, we can figure out how to fix them!
This truly is a small business. Our team is small, and we all wear a lot of hats. We are figuring out tech issues right alongside writing blog content and brainstorming new products. We don’t have an IT department, and that can come with challenges. But we LOVE what we do, and we love all of you for making it possible for us to do it!
So: sincere apologies to anyone who experienced frustration or difficulty trying to check out during our flash sale. We’ve gotten the tech issues resolved (or at least, we really, really hope we have!), and we’re extending the sale! You can shop through Thursday, February 2nd at midnight CST.
A few things to know:
- The $8 notepads all ship from our Paris Warehouse. Click on the “Flash Sale” (or follow this link) section at the top of the website to see everything included.
- If you order $32+ of Flash Sale products, you get free shipping. Bonus! Our flat rate shipping for Paris Warehouse products is only $5 until the sale ends. That means, you can grab some other cool stuff AND notepads to get free shipping or $5 flat rate.
- Some of our products ship from a different location. If you add a product that does not ship from the Paris Warehouse to your order, you will see an $8 flat rate shipping charge.